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Scope The IBM Online Privacy Statement applies to IBM’s and our affiliates’ Web sites that link to the Statement. Below are some of the highlights of the Statement.

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Personal Information

We collect your personal information for various purposes, such as processing your order, corresponding with you, providing you with a subscription or in connection with a job application. We may combine the information we collect from you with information obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you. In addition, we may also collect information relating to your use of our Web sites through the use of various technologies, including cookies.

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Uses

To fulfill your requests by us or by others involved in fulfillment. To contact you for customer satisfaction surveys, market research or in connection with certain transactions. To support products or services you have obtained from us. By IBM and selected organizations for marketing purposes if you have permitted such use. To personalize your experience while you are on our sites, make navigation easier, and for Web site usage statistics.

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Your Choices

When we collect information from you, you may tell us that you do not want it used for further marketing contact. You may also turn off cookies in your browser.

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Important Information IBM is a member of TRUSTe (www.truste.com) in the United States. In addition, IBM participates in the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce. As part of our participation in the Safe Harbor, we have agreed to TRUSTe Watchdog dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with these aspects of the Safe Harbor, you should first contact us. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe. The TRUSTe dispute resolution process will be conducted in English.

To find out more about our privacy practices, s Services Our objective as a Services Organization is to help you maximize the value of your investment in OpenText technology.

To this end, OpenText Services employs a "Solution Value Chain" to help you to identify the business imperatives that drive your solutions. With your business goals clearly defined, we can help you to develop your strategy—a solution roadmap that ensures speed, durability, enthusiastic user endorsement and consistency with your originally designated business imperatives. .

System Design involves the analysis, design, and configuration of the necessary hardware and software components to support your solution's architecture. The five major components of System Design include: the Information Model, Community Model, Security/Permission Model, System Integration, Workflow, and Technical Architecture.

System Design Service Packages are a consultancy services offered to customers who require architecture design advice for sizing new systems or scaling existing OpenText ECM systems. This consultancy offering is ideally suited for customers who want to quantify their current level of performance of OpenText ECM. As part of this Service Package, an OpenText Technical Architect will work closely with you to collect logging and system information. Working with this information, we will define a usage profile and identify performance bottlenecks and system weaknesses, and suggest courses of action to improve your system's overall responsiveness.

Benefits A System Design engagement typically provides the following benefits:

•Improved system performance; individually tailored configuration advice demonstrates where improvement is necessary, and how to improve the system to regain lost performance. •Customers gain a detailed understanding of how their users use their system. This Usage Profile can be leveraged to develop future architecture changes. •Potential to learn of future concerns, allowing customers to take proactive measures to avoid problems. •A baseline performance level is established against which benefits can be compared and changes to the system predicted or foreseen. System Design Organizations that are just beginning to use Livelink and existing user communities that are looking to enhance their use of Livelink can benefit from a System Design engagement. Your local services or account representative can assist you in getting more information about how your company can benefit. More Info... For more information about this or any other package offering, please contact Consulting Services. Consulting Operational Modeling Governance Assessment User Experience System Design.

OpenText ECM Suite for Microsoft® Extend SharePoint® and other Microsoft® applications with enterprise records management, archiving, email management, Web site management, and other business-specific applications

OpenText ECM Suite for Microsoft combines the power of the Microsoft platform with OpenText’s deep understanding of the Enterprise Content Management (ECM) needs of large enterprises. This suite of products for the Microsoft environment helps your company gain control over an ever-growing volume of enterprise information by adding records management and archiving capabilities necessary for legal compliance and risk mitigation. And it does so through seamless integration, without disrupting the productivity of SharePoint, Outlook, and Office users. Other applications in the suite address specific needs such as legal information management or SharePoint Web site management.

Take the Guided Tour Take a Guided Tour (flash required) of OpenText Content Lifecycle Management Services for Microsoft® SharePoint®, the secure and scalable way to capture and preserve business records created in Microsoft SharePoint: OpenText Content Lifecycle Management Services for Microsoft SharePoint Guided Tour

Review the Brochure Read about how OpenText and Microsoft work together on transparent information governance.

Microsoft Office SharePoint Server Products OpenText Content Lifecycle Management Services for Microsoft® SharePoint® supports the SharePoint user experience and administration with centralized records management and archiving. OpenText Case Management Framework for Microsoft® SharePoint® includes a set of development tools that allow you to improve SharePoint-based business processes by adapting a case management approach to business problems.

OpenText Legal Information Management for Microsoft® SharePoint® provides complete matter lifecycle management integrated with Microsoft SharePoint Server. OpenText Recruiting Management for Microsoft® SharePoint® brings simplicity, efficiency, and automation to corporate recruiting, streamlining the hiring process and minimizing the time investment for hiring managers, recruiters, and reviewers. OpenText Storage Services for Microsoft® SharePoint® stores Microsoft SharePoint Server content in external storage devices and reduces wasted space by automatically detecting multiple instances of the same content. OpenText Web Site Management for Microsoft® seamlessly creates your Web environment while leveraging the power of Microsoft Office SharePoint Server. OpenText Enterprise Connect provides users with access to all their business content and processes from multiple sources (OpenText ECM Suite, Content Lifecycle Management; OpenText eDOCS; or Microsoft Office SharePoint Server) directly from Microsoft Office (Word, Excel, PowerPoint), Microsoft Windows Explorer, Microsoft Outlook, and browser-based interfaces. Email Products OpenText Email Archiving for Microsoft® Exchange archives email from Microsoft Exchange servers, optimizing system performance. Users can continue to work with email as they always have, retrieving archived messages from Microsoft Outlook with a single click. OpenText Email Management for Microsoft® Exchange combines foundational email archiving with advanced records management capabilities, enabling companies to archive corporate email into a centralized system, and manage that information according to consistent record policies. OpenText Email Monitoring for Microsoft® Exchange enables companies to automatically and transparently capture corporate email communications and store them in a secure, isolated system, supporting ongoing compliance and legal efforts. File System Products OpenText File System Archiving provides secure, long-term storage of content from file system drives, while ensuring content integrity, avoiding redundancy, reducing storage costs, and providing the ability to apply records management rules to control content lifecycle.

OpenText ECM Suite for Microsoft® Extend SharePoint® and other Microsoft® applications with enterprise records management, archiving, email management, Web site management, and other business-specific applications

OpenText ECM Suite for Microsoft combines the power of the Microsoft platform with OpenText’s deep understanding of the Enterprise Content Management (ECM) needs of large enterprises. This suite of products for the Microsoft environment helps your company gain control over an ever-growing volume of enterprise information by adding records management and archiving capabilities necessary for legal compliance and risk mitigation. And it does so through seamless integration, without disrupting the productivity of SharePoint, Outlook, and Office users. Other applications in the suite address specific needs such as legal information management or SharePoint Web site management.

Take the Guided Tour Take a Guided Tour (flash required) of OpenText Content Lifecycle Management Services for Microsoft® SharePoint®, the secure and scalable way to capture and preserve business records created in Microsoft SharePoint: OpenText Content Lifecycle Management Services for Microsoft SharePoint Guided Tour

Review the Brochure Read about how OpenText and Microsoft work together on transparent information governance.

Microsoft Office SharePoint Server Products OpenText Content Lifecycle Management Services for Microsoft® SharePoint® supports the SharePoint user experience and administration with centralized records management and archiving. OpenText Case Management Framework for Microsoft® SharePoint® includes a set of development tools that allow you to improve SharePoint-based business processes by adapting a case management approach to business problems.

OpenText Legal Information Management for Microsoft® SharePoint® provides complete matter lifecycle management integrated with Microsoft SharePoint Server. OpenText Recruiting Management for Microsoft® SharePoint® brings simplicity, efficiency, and automation to corporate recruiting, streamlining the hiring process and minimizing the time investment for hiring managers, recruiters, and reviewers. OpenText Storage Services for Microsoft® SharePoint® stores Microsoft SharePoint Server content in external storage devices and reduces wasted space by automatically detecting multiple instances of the same content. OpenText Web Site Management for Microsoft® seamlessly creates your Web environment while leveraging the power of Microsoft Office SharePoint Server. OpenText Enterprise Connect provides users with access to all their business content and processes from multiple sources (OpenText ECM Suite, Content Lifecycle Management; OpenText eDOCS; or Microsoft Office SharePoint Server) directly from Microsoft Office (Word, Excel, PowerPoint), Microsoft Windows Explorer, Microsoft Outlook, and browser-based interfaces. Email Products OpenText Email Archiving for Microsoft® Exchange archives email from Microsoft Exchange servers, optimizing system performance. Users can continue to work with email as they always have, retrieving archived messages from Microsoft Outlook with a single click. OpenText Email Management for Microsoft® Exchange combines foundational email archiving with advanced records management capabilities, enabling companies to archive corporate email into a centralized system, and manage that information according to consistent record policies. OpenText Email Monitoring for Microsoft® Exchange enables companies to automatically and transparently capture corporate email communications and store them in a secure, isolated system, supporting ongoing compliance and legal efforts. File System Products OpenText File System Archiving provides secure, long-term storage of content from file system drives, while ensuring content integrity, avoiding redundancy, reducing storage costs, and providing the ability to apply records management rules to control content lifecycle.

OpenText ECM Suite for Microsoft® Extend SharePoint® and other Microsoft® applications with enterprise records management, archiving, email management, Web site management, and other business-specific applications

OpenText ECM Suite for Microsoft combines the power of the Microsoft platform with OpenText’s deep understanding of the Enterprise Content Management (ECM) needs of large enterprises. This suite of products for the Microsoft environment helps your company gain control over an ever-growing volume of enterprise information by adding records management and archiving capabilities necessary for legal compliance and risk mitigation. And it does so through seamless integration, without disrupting the productivity of SharePoint, Outlook, and Office users. Other applications in the suite address specific needs such as legal information management or SharePoint Web site management.

Take the Guided Tour Take a Guided Tour (flash required) of OpenText Content Lifecycle Management Services for Microsoft® SharePoint®, the secure and scalable way to capture and preserve business records created in Microsoft SharePoint: OpenText Content Lifecycle Management Services for Microsoft SharePoint Guided Tour

Review the Brochure Read about how OpenText and Microsoft work together on transparent information governance.

Microsoft Office SharePoint Server Products OpenText Content Lifecycle Management Services for Microsoft® SharePoint® supports the SharePoint user experience and administration with centralized records management and archiving. OpenText Case Management Framework for Microsoft® SharePoint® includes a set of development tools that allow you to improve SharePoint-based business processes by adapting a case management approach to business problems.

OpenText Legal Information Management for Microsoft® SharePoint® provides complete matter lifecycle management integrated with Microsoft SharePoint Server. OpenText Recruiting Management for Microsoft® SharePoint® brings simplicity, efficiency, and automation to corporate recruiting, streamlining the hiring process and minimizing the time investment for hiring managers, recruiters, and reviewers. OpenText Storage Services for Microsoft® SharePoint® stores Microsoft SharePoint Server content in external storage devices and reduces wasted space by automatically detecting multiple instances of the same content. OpenText Web Site Management for Microsoft® seamlessly creates your Web environment while leveraging the power of Microsoft Office SharePoint Server. OpenText Enterprise Connect provides users with access to all their business content and processes from multiple sources (OpenText ECM Suite, Content Lifecycle Management; OpenText eDOCS; or Microsoft Office SharePoint Server) directly from Microsoft Office (Word, Excel, PowerPoint), Microsoft Windows Explorer, Microsoft Outlook, and browser-based interfaces. Email Products OpenText Email Archiving for Microsoft® Exchange archives email from Microsoft Exchange servers, optimizing system performance. Users can continue to work with email as they always have, retrieving archived messages from Microsoft Outlook with a single click. OpenText Email Management for Microsoft® Exchange combines foundational email archiving with advanced records management capabilities, enabling companies to archive corporate email into a centralized system, and manage that information according to consistent record policies. OpenText Email Monitoring for Microsoft® Exchange enables companies to automatically and transparently capture corporate email communications and store them in a secure, isolated system, supporting ongoing compliance and legal efforts. File System Products OpenText File System Archiving provides secure, long-term storage of content from file system drives, while ensuring content integrity, avoiding redundancy, reducing storage costs, and providing the ability to apply records management rules to control content lifecycle.

OpenText ECM Suite for Microsoft® Extend SharePoint® and other Microsoft® applications with enterprise records management, archiving, email management, Web site management, and other business-specific applications

OpenText ECM Suite for Microsoft combines the power of the Microsoft platform with OpenText’s deep understanding of the Enterprise Content Management (ECM) needs of large enterprises. This suite of products for the Microsoft environment helps your company gain control over an ever-growing volume of enterprise information by adding records management and archiving capabilities necessary for legal compliance and risk mitigation. And it does so through seamless integration, without disrupting the productivity of SharePoint, Outlook, and Office users. Other applications in the suite address specific needs such as legal information management or SharePoint Web site management.

Take the Guided Tour Take a Guided Tour (flash required) of OpenText Content Lifecycle Management Services for Microsoft® SharePoint®, the secure and scalable way to capture and preserve business records created in Microsoft SharePoint: OpenText Content Lifecycle Management Services for Microsoft SharePoint Guided Tour

Review the Brochure Read about how OpenText and Microsoft work together on transparent information governance.

Microsoft Office SharePoint Server Products OpenText Content Lifecycle Management Services for Microsoft® SharePoint® supports the SharePoint user experience and administration with centralized records management and archiving. OpenText Case Management Framework for Microsoft® SharePoint® includes a set of development tools that allow you to improve SharePoint-based business processes by adapting a case management approach to business problems.

OpenText Legal Information Management for Microsoft® SharePoint® provides complete matter lifecycle management integrated with Microsoft SharePoint Server. OpenText Recruiting Management for Microsoft® SharePoint® brings simplicity, efficiency, and automation to corporate recruiting, streamlining the hiring process and minimizing the time investment for hiring managers, recruiters, and reviewers. OpenText Storage Services for Microsoft® SharePoint® stores Microsoft SharePoint Server content in external storage devices and reduces wasted space by automatically detecting multiple instances of the same content. OpenText Web Site Management for Microsoft® seamlessly creates your Web environment while leveraging the power of Microsoft Office SharePoint Server. OpenText Enterprise Connect provides users with access to all their business content and processes from multiple sources (OpenText ECM Suite, Content Lifecycle Management; OpenText eDOCS; or Microsoft Office SharePoint Server) directly from Microsoft Office (Word, Excel, PowerPoint), Microsoft Windows Explorer, Microsoft Outlook, and browser-based interfaces. Email Products OpenText Email Archiving for Microsoft® Exchange archives email from Microsoft Exchange servers, optimizing system performance. Users can continue to work with email as they always have, retrieving archived messages from Microsoft Outlook with a single click. OpenText Email Management for Microsoft® Exchange combines foundational email archiving with advanced records management capabilities, enabling companies to archive corporate email into a centralized system, and manage that information according to consistent record policies. OpenText Email Monitoring for Microsoft® Exchange enables companies to automatically and transparently capture corporate email communications and store them in a secure, isolated system, supporting ongoing compliance and legal efforts. File System Products OpenText File System Archiving provides secure, long-term storage of content from file system drives, while ensuring content integrity, avoiding redundancy, reducing storage costs, and providing the ability to apply records management rules to control content lifecycle.